we process and ship orders M-F, excluding major holidays.

orders with standard shipping generally take 2-5 business days to ship. during times of high volume, orders may take up to 4-7 business days to ship.

orders with premium shipping ship next day with upgraded shipping service for faster processing and quicker delivery.

you’ll get a notification and tracking number via email when your order has shipped! please allow a few hours for tracking to show updates after a label has been created.

note: JAYDA CHEAVES BEAUTY is not responsible for any delays with carrier transit times.

JAYDA CHEAVES BEAUTY is not responsible for lost, damaged or stolen packages.

Packages undeliverable/return to sender by USPS or UPS will be canceled and refunded store credit once received and processed at our fulfillment center.

JAYDA CHEAVES BEAUTY currently only ships domestic within the USA.