yes. our lip products are vegan + cruelty-free.

JCB is exclusively offered on our website only but may be coming to retail stores near you soon! stay tuned.

due to our quick processing and fulfillment timeframes, JAYDA CHEAVES BEAUTY can not modify or cancel orders once placed.

please carefully review your order details during checkout before placing your order.

orders ship quickly and address changes are typically not possible. please reach out to our beauty concierge team here as soon as possible and we will do our best to help.

note: JAYDA CHEAVES BEAUTY will not be responsible for orders returned to sender or sent to the incorrect delivery address provided by the customer.

orders are processed monday-friday depending on your shipping service. once the order has been fulfilled, you will receive notice via email. please refer to your shipping confirmation email to check the status of your order.

processing times vary between 1-3 business days.

we are unable to offer refunds, returns, or exchanges. all sales are final. please note, JAYDA CHEAVES BEAUTY reserves the right to refuse all returns, reshipments and refunds.

in the unlikely event that a product arrives damaged/defective, customer is missing an item or received the wrong item, the customer must contact our concierge team within 48 hours of receipt. customers must include supporting photos of the issue. to start this process please visit our Contact Us page.

yes — we offer Afterpay at checkout!

our fraud system may automatically cancel orders to protect us from detected fraud and customers with past chargebacks.

JAYDA CHEAVES BEAUTY strives to protect its customers and the brand’s integrity by adhering to compliance standards, including our Terms of Service. Please visit this page to review our Terms of Service.

we currently only ship domestic within the US — international shopping and shipping is coming soon! stay tuned.

$10.95 via USPS and free always for orders over $75

if you want better shipping, upgrade to our premium shipping service via UPS for $17.95

standard: 2-3 day processing // 3-7 days for arrival (excludes weekends and holidays)

premium: 1-2 day processing // 2-5 days for arrival (excludes weekends and holidays)